Privacy Policy — The Eryndor Store
Last updated: 27 October 2026
At The World of Eryndor and The Eryndor Store, we respect your privacy and are committed to handling personal information responsibly, transparently and securely.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact our team or purchase merchandise through our official sales channels.
1. About Our Website
TheWorldOfEryndor.com is the official website of The Eryndor Store, featuring original clothing designs, modern streetwear, accessories, exclusive collections and fantasy-inspired merchandise.
The website is operated by Eryndor Publishing, based in the Netherlands.
Business information
Business name: Eryndor Publishing
Brand: The Eryndor Store / The World of Eryndor
Registered business name and address: [Insert legal business details]
Email: info@theworldoferyndor.com
Website: https://www.theworldoferyndor.com
For personal information that we process for our own business purposes, we act as a data controller under applicable data protection laws.
2. Information We Collect
Depending on how you interact with us, we may process the following personal information:
Contact Information
Your name, email address and information you voluntarily provide when contacting our team.
Order Information
Where accessible to us through our sales platforms, we may process customer names, shipping addresses, contact details, purchased products, order references and fulfilment information.
Technical Information
Our website hosting and security services may process IP addresses, browser information, device information and technical data necessary to maintain website functionality and security.
Website Usage Information
Where analytics or optional technologies are enabled, information about website visits and interactions may be collected in accordance with applicable cookie and privacy requirements.
We do not directly collect or store customers’ complete payment card details through our promotional website.
3. Official Merchandise Stores
Our website primarily serves as a presentation and promotional platform.
We do not currently operate a separate merchandise checkout directly on TheWorldOfEryndor.com.
Purchases are completed through our official external sales channels.
The Eryndor Store — Etsy
https://theeryndorstore.etsy.com
The World of Eryndor — DistroKid Direct
https://direct.distrokid.com/theworldoferyndor/home
When purchasing merchandise, customers may provide personal information to the relevant platform for payment processing, order administration, production, delivery and customer support.
These platforms process information under their respective privacy policies.
We may also receive and process order information necessary to fulfil our responsibilities as a seller.
4. Production & Fulfilment — Gelato
Selected products are produced through Gelato, an external print-on-demand production and fulfilment provider.
Where necessary to complete an order, relevant information may be shared with Gelato and its production or shipping partners.
This information may include customer names, delivery addresses, product specifications and order details.
Such information is used for purposes including production, shipping, delivery tracking and resolving order-related issues.
We limit the information shared to what is reasonably necessary for the relevant service.
Gelato Privacy Policy:
https://www.gelato.com/legal/privacy
5. How We Use Personal Information
We process personal information only where there is an appropriate legal basis.
Depending on the circumstances, we may use information to:
Respond to customer enquiries and communications.
Manage merchandise orders and provide customer service.
Arrange product production, shipping and fulfilment.
Maintain website functionality and security.
Handle returns, complaints and order-related disputes.
Maintain legally required business and financial records.
Analyse website performance where legally permitted.
Send promotional communications where a valid legal basis exists and applicable marketing requirements are met.
Under the General Data Protection Regulation (GDPR), the relevant legal bases may include contractual necessity, compliance with legal obligations, legitimate interests or consent.
Where we rely on legitimate interests, these may include providing customer support, maintaining website security and protecting our business, subject to applicable data protection requirements.
6. External Services & Partners
We may use third-party service providers to support our website, merchandise operations and customer communications.
These may include:
Etsy — Online marketplace, payment services and order management.
Gelato — Print-on-demand production, order fulfilment and shipping coordination.
DistroKid Direct — Merchandise storefront and associated purchasing services.
Website Hosting Providers — Website operation, hosting and security.
Delivery Partners — Shipping and delivery of purchased merchandise.
Each provider processes information according to its applicable legal responsibilities and contractual arrangements.
Relevant privacy policies:
Etsy: https://www.etsy.com/legal/privacy
Gelato: https://www.gelato.com/legal/privacy
DistroKid: https://distrokid.com/privacy
7. Cookies & Analytics
Our website may use cookies and similar technologies to support essential website functions, remember visitor preferences and understand website performance.
Optional analytics or marketing technologies will only be used where permitted by law.
Where consent is required, these technologies will not be activated before valid consent has been obtained.
Visitors must be able to withdraw their consent as easily as they provided it.
Additional information is available in our Cookie Policy.
8. Data Sharing & International Transfers
We do not sell customer personal information as part of our own business operations.
Personal information may be shared with authorised service providers where necessary for legitimate business operations, order fulfilment or compliance with legal obligations.
Some external services and production partners may process information outside the European Economic Area.
Where international transfers are subject to GDPR requirements, appropriate legal transfer mechanisms and safeguards must be applied.
These may include European Commission adequacy decisions or approved Standard Contractual Clauses, where applicable.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or misuse.
Access to customer information should be limited to individuals and service providers who require it for legitimate business purposes.
While we aim to protect personal information, no internet-based system can guarantee absolute security.
10. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet applicable legal requirements.
Customer communications may be retained for support, dispute resolution and administrative purposes.
Order and financial records may be retained for the periods required by Dutch tax and accounting legislation.
Where information is no longer required and no legal obligation justifies further retention, it will be deleted or anonymised as appropriate.
External service providers maintain their own applicable retention policies.
11. Customer Privacy Rights
Under applicable data protection laws, including the GDPR, individuals may have the right to:
Access their personal information.
Request correction of inaccurate information.
Request deletion of personal information where legally applicable.
Request restriction of certain processing activities.
Object to processing based on legitimate interests.
Request data portability where applicable.
Withdraw consent at any time where consent is the legal basis for processing.
To exercise your rights regarding information processed by our business, contact:
info@theworldoferyndor.com
We will respond within the time limits required by applicable law.
For information independently processed by Etsy, Gelato or DistroKid, customers may also contact the relevant provider.
You may submit a complaint to the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl
12. Marketing Communications
We may share information about new collections, special editions, promotional campaigns and brand updates through our website or other communication channels.
Where legally required, direct marketing communications will only be sent after obtaining valid consent.
Customers may withdraw marketing consent or unsubscribe from promotional communications at any time.
Customer information obtained through Etsy or other sales platforms will not be used for unrelated marketing without an appropriate legal basis and compliance with the relevant platform rules.
13. Policy Updates
We may update this Privacy Policy to reflect changes in our website, services, business operations or applicable legal requirements.
The latest version will be published on this page with an updated revision date.
14. Contact
For questions regarding this Privacy Policy or the processing of personal information, please contact:
Eryndor Publishing — The Eryndor Store
Email: info@theworldoferyndor.com
Website: https://www.theworldoferyndor.com
THE ERYNDOR STORE
Your Style. Your Story. Your Identity.
© 2026 Eryndor Publishing. All rights reserved.