Shipping & Delivery Policy — The Eryndor Store

Last updated: 27 October 2026

At The World of Eryndor and The Eryndor Store, we aim to provide a reliable and transparent shopping experience.

Our collections include original streetwear, T-shirts, hoodies, accessories, exclusive editions and fantasy-inspired merchandise.

This Shipping & Delivery Policy explains how orders are processed, produced and shipped through our official sales channels.

1. Where to Order

Our merchandise is available through two official purchasing platforms.

The Eryndor Store — Etsy

https://theeryndorstore.etsy.com

The World of Eryndor — DistroKid Direct

https://direct.distrokid.com/theworldoferyndor/home

TheWorldOfEryndor.com serves as our official promotional and informational website.

Purchases are completed through the relevant external shopping platform.

2. Order Processing & Production

Many of our products are manufactured using print-on-demand production.

Selected merchandise is produced through Gelato and its network of production partners.

Other products are fulfilled through DistroKid Direct and its associated providers.

Production generally begins after an order has been successfully submitted and accepted for processing.

Processing times may vary depending on the product, order quantity, production location and availability.

3. International Shipping

We aim to make our collections accessible to customers internationally.

Shipping availability depends on the selected product, destination country and purchasing platform.

Not every product or delivery method is necessarily available in every country.

Available shipping destinations and delivery options are displayed during the purchasing process.

4. Estimated Delivery Times

Delivery estimates depend on production requirements, the destination and the selected shipping method.

The estimated delivery period may include both production and transportation time.

Customers should review the estimated delivery information provided by Etsy or DistroKid Direct before completing their purchase.

Delivery times may be affected by customs procedures, carrier disruptions, public holidays or exceptional circumstances.

Estimated dates are not guaranteed unless expressly agreed otherwise.

Applicable statutory delivery rights remain unaffected.

5. Shipping Costs

Shipping costs depend on the product, delivery destination, order contents and available shipping methods.

The applicable shipping charges are displayed through the purchasing platform before checkout is completed.

International orders may also be subject to customs duties, import taxes or other legally applicable charges.

Any additional charges will be handled in accordance with applicable law and the purchase terms disclosed to the customer.

6. Order Confirmation

After successfully placing an order, customers receive an order confirmation through the relevant purchasing platform.

Order confirmations generally include the purchased items, order reference and relevant purchase information.

Customers are advised to retain their confirmation for future reference.

7. Tracking & Shipping Updates

Where shipment tracking is available, tracking details are provided through the relevant platform or shipping notification.

Etsy Orders

Customers can review their purchases, order status and available tracking information through their Etsy account.

DistroKid Direct Orders

Customers should consult their order confirmation and any shipping notifications for available tracking information.

Tracking availability may vary depending on the delivery provider and shipping method.

8. Multiple Shipments

Some orders may contain products manufactured by different production partners or at different locations.

In such cases, items may occasionally be shipped separately.

Separate deliveries may arrive on different dates.

Where applicable, additional shipping details will be provided through the relevant sales platform.

9. Delivery Problems

If an order is delayed, missing, damaged or incorrect, customers should contact the appropriate order support channel.

For Etsy purchases

Customers can contact The Eryndor Store through Etsy Messages or use Etsy’s order assistance options.

For DistroKid Direct purchases

Customers should follow the support instructions provided in their order confirmation or shipping communication.

Customers may also contact our team for assistance.

Email: info@theworldoferyndor.com

Where we act as the contractual seller, our responsibility for delivery and product conformity remains subject to applicable consumer protection laws.

10. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information during checkout.

Incorrect or incomplete addresses may cause delivery delays or unsuccessful delivery attempts.

Customers should contact the relevant purchasing platform as soon as possible if an address correction is required.

Address changes may not always be possible once production or shipment has begun.

Any additional charges or remedies will be handled in accordance with applicable law and the relevant purchase agreement.

11. Returns & Refunds

Return and refund requests are handled according to the applicable purchase agreement, platform procedures and mandatory consumer protection laws.

Certain products may be manufactured on demand.

However, print-on-demand production does not automatically exclude statutory withdrawal rights.

Customers retain all applicable rights concerning damaged, defective, incorrect or non-conforming products.

For further information, please consult our Returns & Refunds Policy.

12. Consumer Rights

Nothing in this Shipping & Delivery Policy limits or excludes mandatory consumer rights.

Under applicable European Union consumer protection rules, sellers must comply with statutory obligations concerning delivery, product conformity and remedies for non-delivery.

Where Eryndor Publishing or The Eryndor Store acts as the contractual seller, the involvement of external marketplaces, manufacturers or shipping providers does not automatically remove those obligations.

13. Policy Updates

We may update this Shipping & Delivery Policy to reflect changes in our purchasing platforms, production partners, shipping services or applicable legal requirements.

The latest version will be published on our official website.

14. Contact

For general shipping enquiries or assistance with locating the correct order support channel, please contact:

Eryndor Publishing — The Eryndor Store

Email: info@theworldoferyndor.com

Website: https://www.theworldoferyndor.com

Official Etsy Store:

https://theeryndorstore.etsy.com

THE ERYNDOR STORE

Original Designs. Meaningful Clothing. Modern Streetwear.

YOUR STYLE. YOUR STORY. YOUR IDENTITY.

Worldwide Shipping Where Available.

Wear What Defines You.

© 2026 Eryndor Publishing. All rights reserved.